11-17-2018 04:16 PM
Ink cartridge is full, but I keep getting a message that it is near empty. (10%) I've tried turning off the printer and on again, lifting the ink cartridge out and putting it in again.
11-21-2018 01:45 PM
Hello.
Make sure that you are using genuine Canon ink tanks. If you are using third-party or refilled ink tanks, the levels may not be detected properly.
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11-24-2018 02:37 PM
I ALWAYS use Canon ink. So that's not the problem.... What else could it be?
11-30-2018 08:45 AM
Hi Janness,
Because the issue persists, it is recommended that you contact our support group using the following link:
http://Canon.us/ContactLI
12-01-2018 10:26 PM
When it says it is low, that just means it is giving you time to order a new cartridge. I have found I can do about 3 more 13x19 prints, and then it gives me the message that it is now Out Of Ink. I have a PIXMA Pro10.
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