06-18-2025
07:58 AM
- last edited on
06-18-2025
09:09 AM
by
Danny
Although it appears I should be able to view the ink level on the front of my printer, they are all black. If this is caused by a protective covering, what is the best way to remove without damaging the printer?
06-20-2025 12:21 PM
Hi hollacar,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G3290 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
06-25-2025 04:32 PM
Although the technician said he could see ink levels in the pictures I shared and am also attaching here, I still do not know what he was seeing that I am not. It should not be this challenging to see an ink level! As I have been using the printer for several months the ink levels should all be different. Although it looks the same to me, the black was recently filled and 'assume' it stopped adding when it reached the maximum fill. What is the current ink level?
Front of G3290 Printer
Black - recently filled after low ink warning
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EOS R5 Mark II - Version 1.0.3
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RF24mm F1.4 L VCM - Version 1.0.3
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