PIXMA PRO-200 won't print from Professional Print & Layout

[Cazthecat21]

Hi

Recently got a Canon pro 200 which I'm using with my MacBook Air. Trying to print from Lightroom classic, using the professional print and layout plugin, I get as far as the finding my printer bit and two options come up for the pro 200 but OK is greyed out. I subsequently get a message informing me that the printer isn't registered? The Mac and printer are communicating ok and I get a print but the colours are horrible, so I want the plugin. Help please!

[Danny]

Thanks for joining the conversation, Cazthecat21!

So that the Community can help you better, we need to know exactly which version of macOS is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[jrhoffman75]

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@Cazthecat21 wrote:

Hi

Recently got a Canon pro 200 which I'm using with my MacBook Air. Trying to print from Lightroom classic, using the professional print and layout plugin, I get as far as the finding my printer bit and two options come up for the pro 200 but OK is greyed out. I subsequently get a message informing me that the printer isn't registered? The Mac and printer are communicating ok and I get a print but the colours are horrible, so I want the plugin. Help please!

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@Cazthecat21 wrote:

Hi

Recently got a Canon pro 200 which I'm using with my MacBook Air. Trying to print from Lightroom classic, using the professional print and layout plugin, I get as far as the finding my printer bit and two options come up for the pro 200 but OK is greyed out. I subsequently get a message informing me that the printer isn't registered? The Mac and printer are communicating ok and I get a print but the colours are horrible, so I want the plugin. Help please!

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Did you download and run the driver setup package from the Canon support site?

Canon Support for PIXMA PRO-200 | Canon U.S.A., Inc.

[Cazthecat21]

Yes and FYI I've just downloaded Sequoia 15.4.1

[Cazthecat21]

Just downloaded sequoia 15.4.1

[jrhoffman75]

When you go to Printers and Scanners what driver is shown?

[Cazthecat21]

It says 4.0?

[jrhoffman75]

OK. That is the Apple AirPrint driver. Limited capabilities. Restart the Add Printer process and wait, could be several minutes, for the IJ Series driver to appear. That is the Canon driver. 

[Cazthecat21]

Is that wait after the two printer options have appeared?

[jrhoffman75]

No. Just need to wait till you see the IJ Series driver. Sometimes it's quick other times several minutes.