08-27-2024
03:58 PM
- last edited on
08-27-2024
04:00 PM
by
Danny
My Pro -100 all of a sudden stopped recognizing light grey. They worked fine and I never haven't a problem before. Cartridges are Canon. Holding the stop button, cycling the power, reseating cartridges did not work. Any suggestions?
08-27-2024 06:49 PM
@Free_Agent wrote:
My Pro -100 all of a sudden stopped recognizing light grey. They worked fine and I never haven't a problem before. Cartridges are Canon. Holding the stop button, cycling the power, reseating cartridges did not work. Any suggestions?
Is it with more than one LGY cartridge or just a particular one?
08-27-2024 09:50 PM
It’s just the LGY. Whats frustrating is this happened without a cartridge change and cartridge sill has plenty of ink.
08-28-2024 06:08 AM
You could try to reseat the print head.
Reinstall the Print Head - PIXMA PRO-10, PRO-100 (canon.com)
08-28-2024 10:45 AM
I’ll try that.
09-03-2024 10:17 PM
Reseating printhead didn't work.
09-04-2024 06:30 AM
@Free_Agent wrote:
Reseating printhead didn't work.
Sounds like a bad head or an electrical problem.
Folks on here haven't been able to find service facilities. Ebay has used print heads for around $100 and new for a little over $200. But they are not returnable so if it isn't the head you are out that money.
Maybe a used one from eBay.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.