06-07-2023 12:30 AM - last edited on 06-07-2023 08:46 AM by Danny
Hi,
My pixma pro 10 has been leaving a magenta hue to my prints when I print in both Lightroom and Photoshop. Is anyone else having this issue or do you know how to fix it?
06-07-2023 08:22 AM
Welcome. Before we can start diagnosing your issue please run a nozzle check.
It should look like this is all is well:
Canon Knowledge Base - Examining the Nozzle Check Pattern (PRO-10)
If not you need to run a cleaning cycle.
Let us know how it looks.
06-07-2023 09:49 AM
I did the cleaning and it printed correctly but then when I went to print my picture in Lightroom it still has a magenta hue to it.
06-07-2023 10:34 AM
OK. What operating system?
Can you print a screenshot of te print dialogue? It should look something like this:
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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