06-07-2023 12:30 AM - last edited on 06-07-2023 08:46 AM by Danny
Hi,
My pixma pro 10 has been leaving a magenta hue to my prints when I print in both Lightroom and Photoshop. Is anyone else having this issue or do you know how to fix it?
06-07-2023 08:22 AM
Welcome. Before we can start diagnosing your issue please run a nozzle check.
It should look like this is all is well:
Canon Knowledge Base - Examining the Nozzle Check Pattern (PRO-10)
If not you need to run a cleaning cycle.
Let us know how it looks.
06-07-2023 09:49 AM
I did the cleaning and it printed correctly but then when I went to print my picture in Lightroom it still has a magenta hue to it.
06-07-2023 10:34 AM
OK. What operating system?
Can you print a screenshot of te print dialogue? It should look something like this:
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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