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PIXMA PRO-10 - Error Code B200

A2
Apprentice

1) Support Code : B200 says "An error has occured. The printer needs repair. Turn printer off and unplug the power cord of the printer from the power supply. Then see the manual and contact the service center."

2) The orange light is flashing in 10-flash segments. There is no error troubleshooting help for 10 flashes in the Canon guide.

 

Please let me know what I can do on my own. I can not lift the printer by myself (it weighs a TON) to take it to a service center.

26 REPLIES 26

I should add that it said an ink was out after it moved to the right.  The main reason I want to manually move it is to replace that cartridge and see if I can get it to work.

I have a Pro-10 and tried everything suggested above with no luck until...

I UNPLUGGED THE PRINTER FOR A FEW HOURS THEN PLUGGED IT BACK IN.

Problem solved. 

Thank you all for your great suggestions! Without your guidance, I wouldn't have solved this issue and I would have likely started shopping for another (expensive) printer. 

I did this and upon release the orange feed light stayed on and nothing responded. I had to unplug the back to get it to reboot. Then it did its usual (what feels like) 10 minutes of rolling the rollers and it finally started to print. 

This is a Pro-10 Version 18 (605).

Oh God. Never do that right away. Here, let me cover what that call will be like:

“Please be sure your unit is powered up. Can you confirm your unit is powered up?”

Then

“Have you run the most recent firmware updates”… and so on. I’d stick to the forums.

CK7dii
Apprentice

I get this error every time I use my Canon Pixma Pro 10 if it hasn’t been used for a while. The solution offered by AaronHoyle works every time and is well worth trying. 

Cindylb
Apprentice

The reply without the "feed button" worked for me also. It would stay on with the other method and I would have to unplug and the error started all over again. Thanks so much!  I did find that this has happen twice now and both times I had been using the no abrasion setting under the maintenance to stop dark smears on my envelopes. Great feature, just can't leave it on too long.

Thank you for posting this.  I tried this solution, together with the "don't press paper feed" variant, but to no avail.  Tried unplugging, re-plugging, turning it on while standing on one foot.  I called the company and they said "it's dead - but we have a deal on a new model for only $764".  They also said, "no, putting an aftermarket cartridge into the machine wouldn't cause this."

So, I researched other possible solutions and decided to try the "take the print head out and clean it thoroughly" route.  As I was taking the print head out, I was reminded that there was ONE aftermarket ink tank in the machine.  It went in several days ago...right before the B200 error appeared.  On a lark, I pulled out that tank and swapped in a Canon tank.  Guess what?  The B200 error mysteriously vanished!  Of course, the machine then punished me by declaring that three relatively new Canon tanks were suddenly empty, but it immediately returned to normal printer operation. 

That was my experience. Your mileage may vary, so draw your own conclusions...but I am disappointed... 😎.

Two weeks later. Did it again but this isn’t working now.

But this **bleep** “lock up” doesn’t even let me access the ink tanks. I think they are all Canon anyway. But I wanted to check. 

Convenient. planned obsolescence? Worked fine and SUDDENLY it just stopped. It is almost as if they are telling it to just stop working. I mean, if I could bypass the error window — what disaster would happen if they just let it try to print? It is so obvious they want me to buy another machine. 

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