11-12-2025 09:42 PM
Folks - I am astounded Canon has not made this product more user friendly. Yet another product for Apple to crush if they ever decide to enter this space.
With that said, I bought this **bleep** printer so I need to make it work. I am trying to print 5x7 cardstock. In the print dialogue for a PDF, I click on page setup and change the size to 5x7. I click on printer and change the Quality and Media setting to cardstock.
I press print. The printer spits out a blank sheet with an error message that the paper widths do not match. I change the setting on the printer for the paper type to "other" since 5x7 is not an option. It continues to fail with the same message.
Help.
11-13-2025 08:56 AM
@emboyd wrote:
Folks - I am astounded Canon has not made this product more user friendly. Yet another product for Apple to crush if they ever decide to enter this space.
With that said, I bought this **bleep** printer so I need to make it work. I am trying to print 5x7 cardstock. In the print dialogue for a PDF, I click on page setup and change the size to 5x7. I click on printer and change the Quality and Media setting to cardstock.
I press print. The printer spits out a blank sheet with an error message that the paper widths do not match. I change the setting on the printer for the paper type to "other" since 5x7 is not an option. It continues to fail with the same message.
Help.
Does your cardstock meet these limitations?
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