Orange blinking light on Pixma Pro 100

[Casfrustrated]

I am receiving 4 blinking lights on my Pixma Pro 100. I'm receiving a product code error 1660. I have tried reseeding the ink tanks but it's still blinking. Is there any way I can tell exactly which ink tank I need to put a new ink into? All the ink tanks have new or nearly new ink in each ink tank. I saw on the forum for another printer that was having a similar issue that they suggested I clean the contacts. What do I use to clean the contacts and how do I go about cleaning the contacts? I called canon about the issue and their solution was for me to get a new printer. Unless it's absolutely necessary, I prefer not to go that route. I tried unplugging the printer to see if that would work..

[jrhoffman75]

I am not a printer repair person. Just a retired nuclear engineer with pretty good diagnostic skills 🙂

When you remove the head look closely at the contacts on the head holder. See anything wrong like bent or maybe one or more lower than the others? If there's nothing obvious wrong there I am guessing its a connector cable or a board failure.

I don't know where the printer can be serviced or where to get parts. Unfortunately labor time is expensive, and you could probably spend more than a new Pro-200 trying to get it fixed.

[Patrick]

Hi Casfrustrated,

Please open the cover to your printer and take a photo of all of the ink tanks.  Please post that image as a reply to this message.

[Casfrustrated]

[Casfrustrated]

as you can see no matter which position, I put the 5 out of 8 tanks in. only 5 colors will work. If I put all 8 in as soon as I put the 6 tank in none will read.

[Casfrustrated]

I found out that my problem with the product code 1660 may have been caused by either a problem with the logic board or a problem with the ink carriage. It may br less costly to get a refurbish Canon Pixma Pro 100 for under 4 hundred dollars or a new Canon Pixma 200 for around 6 hundred dollars. The repair cost of the Pro 100 maybe just a little cheaper than a refurbished one. Which one should I get the new 200 or refurbished 100. I already have an excess amount of ink tanks for the Pro 100.  

[jrhoffman75]

It depends on your financial situation. If it was me I would go the extra ~$300 for the Pro-200 and try and sell the Pro-100 cartridges on eBay.