Ink cartridge stuck in Cannon Pro-1000

[nmiklosic]

I am unable to eject the PM ink cartrige from my Cannon Pro-1000 printer to change out the ink. The pop to release seems jammed and I see a way to fix it. Can anyone help? 

[Tomigami]

Had the same problem and same solution. I bought a "EZRED KWP2 Kiwi Bent Head Needle-Nose Pliers, Set of 2" as listed on Amazon. There's two pliers in the set, you used the long nose pliers. The ink cartridge slid out effortlessly. You no longer have the click sound when inserting or removing, but it appears to work. It cost $20 for the plier set.

[jessyfuchs]

Hi

First my release pring just broke on one cartridge
but i figured that i could take it out by taking both cartridge on each side first.

So no need of pliers

but i wonder if changing the cartridge will do something, it looks like the system find that the cartridge isn't well inserted, and not a ink probleme.  Anyone had the same thinking?

[vladsp]

I faced the same problem last week, 2.4 year old printer, gently used, which now has 4 cartridges stuck. I spent some time on multiple support forums and finally contacted Canon technical support USA, hoping for some recognition of seemingly known problem.

I explained the problem and was told to go the local repair shop and pay for the work, as the printer is out of warranty. I will get the quote and if it is high I am not going to repair the device. Instead, going back to Epson Pro 3880 I used for the previous 12 years. This is not a high professional quality  in my opinion, if the problem is indeed with the defective manufacturing and known to the company. 

[Char559]

The solution is to remove the two ink cartridges on either side and then grab the stuck cartridge by hand, or if that doesn't work, by large pliers. It worked for me.

[Jobetim]

I think Canon quietly fixed this known issue in later models. Getting someone to try to fix this on an older model with a stuck cartridge is a likely non-starter - the cost of doing it exceeds the cost of junking it and buying another one. Forcing cartridges out with pliers is one approach, but I’m not doing that. Canon consistently hide behind their ‘out of warranty’ defence, and refuse to admit what everyone knows: that this was a design issue, and that sufferers should have had their printers replaced. Lessons learned, and next time it will be Epsom, not Canon, who get my cash.

[ksalome2comcast]

Same problem.  Open the ink cartridge flip-down access door.  There is a small square opening on the outer, right hand side.  You will see a spring on those that are working.  It is missing on the ones that do not pop out when you press the cartridge in.  There doesn't appear to be an easy way to reattach the spring.  This Youtube video shows a workaround.  
https://www.youtube.com/watch?v=Oa_TN1zbULc&t=327s