Ink Tank Replacement error, Prograf-Pro-1000 printer

[patrick-seattle]

Tell me I didn't make a $75 mistake. I inserted one DGY ink tank cartridge into the Pro-1000 and immediately took it back out to do the shake thing. I put it back in and now it registers as a used tank that needs replacing. Is there a way to reset the printer to recognize this tank as new? Or do I have to go buy another one to make it read as new?

Thanks, won't make that mistake again.

Patrick

[bellevuefineart]

That sounds like the chip is damaged. Return it as faulty and get a new one. If it's full and new and now reads empty, it means the chip on the cartridge is bad.