10-27-2022 04:51 PM - edited 10-27-2022 04:52 PM
Tell me I didn't make a $75 mistake. I inserted one DGY ink tank cartridge into the Pro-1000 and immediately took it back out to do the shake thing. I put it back in and now it registers as a used tank that needs replacing. Is there a way to reset the printer to recognize this tank as new? Or do I have to go buy another one to make it read as new?
Thanks, won't make that mistake again.
Patrick
11-01-2022 04:28 PM
That sounds like the chip is damaged. Return it as faulty and get a new one. If it's full and new and now reads empty, it means the chip on the cartridge is bad.
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