Infuriating Setup Instructions: imagePROGRAF Pro-1000

[AaronD]

I have never seen worse, more obtuse and impenatrable instructions.  Ever.   I can't believe I'm the only one.

I was going to spell out my struggles but I don't know where to begin.

I write this in hopes Canon will hear.  

Apologies for the interruption.  I just don't know what to do.

[AaronD]

That's it!!!  Thank you so much jrhoffman75!

And it needs to be said:  Canon's documentation and 'help' really suck.  We users shouldn't have to rely on kind-hearted community members for help.  They could charge a dollar more for everything they sell and hire a staff to clarify all this.  

OK, rant over.  Thanks again,

A 

[AaronD]

I found the download button on Canon's site.  I can't find the installed driver on my computer.

And yes I've downloaded the instal app several times and run it successfully......

The end goal is to disable the auto-off function so the printer stays ON all the time.  If I'm barking up the wrong tree, I would like to hear it and be pointed the right direction.

[JNishimori]

Tell me about it.  Setting up Imageprograf TM-340 Lm36 has been a nightmare.  Took a week of trial and error (no support help) and I can't plot anything that is not in paper wasting portrait mode.