Infuriating Setup Instructions: imagePROGRAF Pro-1000

[AaronD]

I have never seen worse, more obtuse and impenatrable instructions.  Ever.   I can't believe I'm the only one.

I was going to spell out my struggles but I don't know where to begin.

I write this in hopes Canon will hear.  

Apologies for the interruption.  I just don't know what to do.

[jrhoffman75 · Accepted solution]

That is the Apple AirPrint driver, not the Canon IJ Series driver.

Go back to the beginning and select Printers & Scanners and then Add Printer, Scanner or Fax.

Select that and then wait till you see Canon IJ Printer Network or USB, depending on how your printer is connected.

This is a common problem because the Apple driver almost always appears first and folks select that.

[AaronD]

That's it!!!  Thank you so much jrhoffman75!

And it needs to be said:  Canon's documentation and 'help' really suck.  We users shouldn't have to rely on kind-hearted community members for help.  They could charge a dollar more for everything they sell and hire a staff to clarify all this.  

OK, rant over.  Thanks again,

A 

[JNishimori]

Tell me about it.  Setting up Imageprograf TM-340 Lm36 has been a nightmare.  Took a week of trial and error (no support help) and I can't plot anything that is not in paper wasting portrait mode.