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ImagePrograf 1000 Error B204

gk1
Apprentice

Since the B204 error is related to the print head, why after the error the print head is not accessible? I could try to use a print head from a partner and check the functionality of my printer. Instead, I have to send the heavy printer to my service provider!  

1 REPLY 1

Stephen
Moderator
Moderator

We recommend reaching out to support for troubleshooting this issue. They're at 1-800-OK-CANON (800-652-2666). 

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