08-24-2022 10:43 AM
I need to send our IT Department the Canon paper Profiles so that they can install them in our printers. This was not done when they installed the new printers. I already told them that they needed to reinstall the drivers, which apparently they did , but now I have NO profiles at all!!! Help!!!
08-24-2022 10:51 AM
The printer profiles for Canon papers are installed as part of the Canon driver installation.
If you are using Mac computers a frequent problem is that the Apple AirPrint drivers are installed.
What computer OS are you using?
08-24-2022 11:08 AM
I know they were supposed to be installed, but they are not showing up. We are using macOS Monterey. JF
08-24-2022 11:09 AM - edited 08-24-2022 11:26 AM
Did you verify that you have the IJ Series driver installed and not the AirPrint driver?
What software are you using with the profiles?
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.