08-24-2022 10:43 AM
I need to send our IT Department the Canon paper Profiles so that they can install them in our printers. This was not done when they installed the new printers. I already told them that they needed to reinstall the drivers, which apparently they did , but now I have NO profiles at all!!! Help!!!
08-24-2022 10:51 AM
The printer profiles for Canon papers are installed as part of the Canon driver installation.
If you are using Mac computers a frequent problem is that the Apple AirPrint drivers are installed.
What computer OS are you using?
08-24-2022 11:08 AM
I know they were supposed to be installed, but they are not showing up. We are using macOS Monterey. JF
08-24-2022 11:09 AM - edited 08-24-2022 11:26 AM
Did you verify that you have the IJ Series driver installed and not the AirPrint driver?
What software are you using with the profiles?
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