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I can't get the ink head to center to change ink cartridge on a Pro10 Pixma

Psc
Apprentice
 
4 REPLIES 4

jrhoffman75
Legend
Legend
Is power on when you lift the front cover?
John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Ramona
Authority

Hi Psc,

 

Are there any error conditions present on the printer?  If so, how many times are the alarm lights flashing?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

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jhbennett
Apprentice
I installed a remanufactured black ink cartridge. It worked fine but now that it is empty, the ink indicator just shows a "?" and will not center on the black cartridge so I can replace it. What can I do?


@jhbennett wrote:
I installed a remanufactured black ink cartridge. It worked fine but now that it is empty, the ink indicator just shows a "?" and will not center on the black cartridge so I can replace it. What can I do?

It reports empty?  Buy genuine Canon replacement cartridges.  See if that fixes it.

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