12-25-2024 10:19 AM
Replaced all 4 toner cartridges with new Canon cartridges. But I have a yellow horizontal band on the first printed page of print jobs. It’s about 1/3 from the top of the printed side and about 1/4” wide. I also had magenta bands at one point but they’ve gone away.
I’ve cleaned the ITB and fixing assembly multiple times as well as Image adjust. But it still comes back.
Also installed another new color toner cartridge that I got from Canon. No change.
any ideas?
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