Faint white lines - Pixma Pro-100

[rholden35]

I just installed a new Pixma Pro-100 and did the printhead alignment without issues. Printed my first test 8x10 print and while I printed beautifully, there are faint (barely visible) white lines on the print. Any ideas on how to fix this? Another printhead alignment maybe??

Thanks for you suggestions!

[jrhoffman75]

Welcome to the forum.

You said "fast printing".

If you are seeing that option it leads me to think that you may have the AirPrint version of the printer installed and not the IJ Series version (if you are on a Mac). This is because I do not see that option on my MacBook.

Go to System Preferences->Printers & Scanners and see what version of the printer is showing. Does it say AirPrint or Bonjour?

[ayawolf]

Hmmm...not sure if I'm in the right place. I am running Catalina macos on a Mac.

When I go into Options & Supplies | General the Device Name is Canon_PRO_100_series and the Driver Version is 16.50.0.0. 

Note that I did research these forums to figure out how to get the proper drivers installed. I was a bit confused since much of the information was years old...

[jrhoffman75]

That looks correct. What media type did you select?

[ayawolf]

I don't see a media type option? I see presets and paper size?

Note that I am printing a PDF file from Preview most of the time. Note that I'm not your average consumer for this printer. 🙂 I don't use it primarily for photo printing so I don't have programs like Photoshop and can't take advantage of ICC profiles.

[jrhoffman75]

Understood.

[dnickson]

Probably my fault (that's my wife you hear in the background, saying, "PROBABLY?!!), but I cannot find the path to turning off Printer Controls Printing/Colors and letting Photoshop do the work. Mine is an older version of PShop; maybe that's it. My Print Settings only says Standard, Photo Setting, Business Document, and Paper Saving. I am set on Standard. Paper choice is Plain Paper (anything else results in a sepia tone). Aaargh.    DN