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Error 1300 Paper Jam won't go away ( Pixma pro -10 )

elro7
Apprentice

I've been facing the issue 1300 with a pixma pro 10. I've tried restarting. The paper will go throught some time half the way and some time will go all the way through without printing and will only give me the same error. 

 

Tried using different print settings. Different paper size and the colors have been recently changed. Thanks in advance for the help. 

3 REPLIES 3

jrhoffman75
Legend
Legend

Have you tried these steps?

 

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/PRO-10S%20series/EN/ERR/1300.html

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Hello John,

Yes I have tried the steps. My issues is not in getting the paper out but every print job would give me the paper jam error. I have tried several time to print to no avail.

Give Canon a call at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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