04-17-2017 03:17 AM
does anyone have a problem were the you get the entire BK, R, G, PC and PM clogged at the same time? I tried the deep cleaning at least 10 times over the interval of 8 hrs but its still not printing anything on the test print sheet, C, M, Y is printing fine, any suggestion will help, the ink cartige is new and full, I checked via the supply levels.
04-17-2017 12:41 PM
John is correct. Please contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the phone number he provided or use the link below: