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Canon Pro9000 Mark ii printhead clogged

SC1
Apprentice

hi 

 

does anyone have a problem were the you get the entire BK, R, G, PC and PM clogged at the same time? I tried the deep cleaning at least 10 times over the interval of 8 hrs but its still not printing anything on the test print sheet, C, M, Y is printing fine, any suggestion will help, the ink cartige is new and full, I checked via the supply levels. 

 

 

2 REPLIES 2

jrhoffman75
Legend
Legend

Give Canon a call at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Patrick
Product Expert
Product Expert

Hi SC1,

 

John is correct.  Please contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the phone number he provided or use the link below:

http://Canon.us/ContactLI

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