01-13-2020 08:03 AM
I have a Canon Pro100s which is just over a year old and has just started leaving ink stains/streaks at the top centre of the page whenever I print a borderless print.. I've tried everything from deep clean, base plate cleaning (numerous times), roller head cleaning, and also manually cleaning the base plate protusions using a cotton swab - and it's still got the issue. When I complete a base plate cleaning I get ink streaks over the fold, and if I look inside the printer, I can see that the ink sponge between the base plates is completely saturated with ink..
Is this normal for a printer only a year old? And how do I go about resolving this? I've tried carefully dabbing the sponge with a piece of lint-free cloth, but other than covering myself in black ink, it doesn't seem to be resolving it - and I've now wasted two full black ink cartridges, plus two other colours trying to resolve this as I'm getting a bit short on time with customer orders to print and ship.
Any help would be really appreciated! Thanks.
01-13-2020 09:51 AM
If you have ink "pooling" or over saturating the sponge or pads, you have to get it out. Latex gloves will solve the problem of keeping your hands clean. Cotton balls, sterile pads or new sponges are a good way to get ink out of the printer.
Some resort to removing the pads for cleaning, but some are buried and hard to remove.
01-13-2020 07:06 PM
Borderless printing oversprays the paper to ensure full coverage. The sponges in the printer catch the ink. Rick's advice is right on.