Canon Print Studio Printing Grey Bars At Bottom

[mochili96]

Hello all, I have been trying to fix this issue that has only occurred when I try to print in photoshop through the canon print studio automation. I am using a canon-pro 100. As you can see in the picture provided below, I get these grey faded bars printed below the actual subject matter.

This does not occur when I print through the typical photoshop printing utility or windows printing utility. If this is a common problem, which I dearly hope it is, I apologize for the repost, but I could not find a solution or anyone else even having this same problem.

Just printing from photoshop natively is not really a solution for me as I really prefer the canon print studio's interface and options.

Thank you for any assistance with this!

[mochili96]

Bu-Bump?

I would really appreciate if anyone has insight on this problem.

[robnich]

Aside from re-installing the latest version of Print Studio Pro, unfortunately I have no specific suggestion regarding resolution the grey bars problem you have encountered.

I do wonder, though, about your reluctance to simply print from Photoshop if it avoids the grey bars. As far as I have been able to determine, printing using only Photoshop and the Canon Pro-100 driver can accomplish all you can do with Print Studio Pro. I do have PSP and have looked at all aspects of its interface, and have printed with it out of curiosity a couple of times, but in my normal printing with my Pro-100 I never use it and rely soley on Photoshop and the printer driver.

Robert N.

[Patrick]

Hi mochili96,

What version of Windows is installed on your computer?

If you are using Windows 10, please follow these steps:

1.  Please press the Windows key on your keyboard and the letter R, then let both go

 2.  In the Run window that appears, please type CONTROL and click OK

 3.  In Control Panel, click on the "Programs" heading or click on Programs & Features, depending on your view

 4.  At the top left, click on View installed updates

 5.  On the right side, please scroll down to the Microsoft Windows heading, what is KB number of the first "Security Update for Microsoft Windows" listed?

If KB5000802 is the latest one installed, please update your version of Windows, making sure that KB5001567 and KB5001649 are installed.  KB5001567 and KB5001649 were issued after 5000802 to resolve printing issues.

[jrhoffman75]

If printing a single image is your goal I concur with robnich. The primary advantage of PSP is setting all the correct “switches “ for printing from PS or LR. It doesn’t do anything you can’t do from the PS print dialogue.

PSP does allow things like multiple prints on a page. I don’t believe PS allows that, but I am not sure since I never do that.

[robnich]

>>PSP does allow things like multiple prints on a page. I don’t believe PS allows that, but I am not sure since I never do that.<<

It is possible to print several photos on a single page in Photoshop alone, without using PSP. I have printed several 13x19 posters like this in Photoshop, assembling them from five or six 4x6 photos.

[jrhoffman75]

Thanks for that info.