08-04-2024 11:02 AM
Hello! I am trying to set up my Canon Pixma Pro and my IJ network took wont detect the printer when connected via USB to my macbook.
- I have the printer connected to my wifi router via an ethernet cable.
- I installed the IJ network and driver software for my Macbook (I have the Cataline version).
- When I look at printers/scanners in my macbook settings, the Pixma pro does show up. However, when I open the IJ network tool and click "update" to detect the printer, it says "The printer that is connected with the USB cable was not detected."
Any suggestions?
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