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Canon Pixma Pro 100 wireless/network Error " Another computer is using the printer."

Jimmyt
Apprentice

Hello everyone

I need help for canon printer problem

I had been used this printer over a year for both win 7 & 10.

everything, the same, not thing changed, but somehow yesterday and today I try to print for both OS win 7 and 10,  I got the same error "Another computer is using the printer."

I uninstall drive and reinstall still got no luck the same error still show up.

Please help

 

Thanks

3 REPLIES 3

jrhoffman75
Legend
Legend

Did you check both computers to be sure there isn't something in the print queue?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thanks for help.

Canon support help me to solve the problem.

jrhoffman75
Legend
Legend
👍
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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