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Canon Imageprograf Pro-1000 not responding after moving USB cable for minute


I have a problem with my Canon Imageprograf Pro-1000. It's a new printer and it doesn't anymore connect via usb. It did earlier, but when I took the cable out and reconnected, it shows that it can't get a connection from windows. Windows does not recognize the device.

Have tried putting the USB in another place but it doesnt work.

I have done several restarts on the printer. I have restarted the computer several times. All drivers are updated. I have replaced the USB cable with a new one. I have made all the USB updates to the computer that I have found in the tutorials. After so many restarts, the printer's ink is almost empty.

There is still a warning sign in Device Manager “Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.“

I've been working on it for a few days now, but unfortunately I can't fix it. For a week when the printer was working, the prints were very beautiful.

Please can anyone help who has had the same problem.