cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot feed 13x19 paper on Pixma Pro-100 from rear tray

snap01
Apprentice

 

I'm trying to feed 13x19 paper into my printer from the rear tray (which is actually on top of the printer as opposed the the "manual feed" which is at the back). But it doesn't seem to work. I get one of two errors:

 

First, if I set my paper size to 13W x 19H and then go to the print settings dialog (Quality & Media tab) and I select the rear tray option, I get the following error message "A paper size that cannot be fed from Rear Tray was selected." It then tells me to select the "manual feed" option. I can't leave the dialog without changing to manual feed.

 

Second, If I set my paper size to 19W x 13H I can select the rear tray option. But when I go to print from the rear tray, it prints the image as if it were only 8.5"x11" (image is truncated).

 

I'd really like to use the rear tray due to space reasons.

 

I'm printing from Lightroom 7.3.1, on mac / high sierra with canon driver 16.20. Printing over WIFI using IJ Canon network driver.

 

Printing 8.5x11 seems to work from the rear tray fine.

 

Any ideas on what's going on. This is driving me crazy.

 

2 REPLIES 2

snap01
Apprentice

Apparently the driver sets a limit of 12.95" width for the rear tray. With 13" wide paper the driver forces the use of the manual feed. Some people have suggested to just use the A3+ setting.

A3+ paper is nominally called 13x19, but it really is 329mm wide, which is 12.95 inches.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!