Hi,
While Canon does not have a designated repair facility for this model printer, you do have the option to take the printer to any local electronic repair shop in your area that can service printers. They would be able to provide you with an estimate for the cost of repairs.
You also qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 mon-Sat, 9 AM to 9pm EST. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.
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