Brand New imagePROGRAF PRO-300 stops mid-print

[fhaneef]

Hi Everyone,

I am beginning to regret purchasing from Cannon, I have had multiple mid-print stuck on a brand-new printer.  They stop at random points, I have tried everything, and there are NO errors,

I used both WIFI and WIFI Direct? I have also updated the firmware, please tell me this isn't a feature of Cannon printers as I am willing to return and move to Espon if it is...

Please suggest what I can do. Each of these errors is costing me paper and ink and throw-away prints

[Danny]

Thanks for joining the conversation, fhaneef!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

[larryc43230]

Reboot your router. Disconnect the power, wait around 30 seconds, then reconnect the power to the router. At least in my case, it resolved the issue when I ran into it a few months ago.

Larry

[Bauldy]

I had issues with WiFi and have since connected directly with the usb cable. Try that to see if it eliminates the issue.