09-02-2023 09:57 PM
As shown in the screenshot, half of the "Print Options" are gone. There were 4 items in the section but now it only has 2. And all the settings for color management and paper configurations are gone.
I'm not sure it's related or just a coincidence, but it happened after I installed the driver version 6.00.
Currently, I'm on MacOS Ventura 13.5.1.
Solved! Go to Solution.
09-04-2023 03:07 PM
Was the printer functioning properly on 13.5.1 before you updated?
If so, try this to delete the 6 driver:
https://smallbusiness.chron.com/remove-print-driver-mac-computer-45817.html
09-03-2023 04:33 PM
Can you delete your printer and reinstall using the earlier driver?
09-04-2023 02:46 PM
Where can I get the older version of the driver for Ventura? I tried 5.50 for macOS Monterey which is the only available previous version on the website, but the printer is still registered with 6.00 driver.
Do I need any uninstallation step?
09-04-2023 03:07 PM
Was the printer functioning properly on 13.5.1 before you updated?
If so, try this to delete the 6 driver:
https://smallbusiness.chron.com/remove-print-driver-mac-computer-45817.html
09-04-2023 03:27 PM
Actually, just deleting the driver as instructed in the link and reinstalling the most recent driver resolved the issue. It seems the installation was messed up somehow.
Thank you!
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