07-14-2023 03:02 AM - last edited on 07-14-2023 09:33 AM by Danny
my work place canon image runner dx 4751i displays "checking data 1minute remaining" and never gets passed it .
please what could be the possible fault and solution?
07-14-2023 07:07 AM
When your Canon ImageRunner DX 4751i printer displays "Checking data 1 minute remaining" and does not progress further, it indicates a potential issue with the printer's firmware or data processing. Here are some possible causes and solutions you can try:
Update the firmware: Check if there are any firmware updates available for your Canon ImageRunner DX 4751i model. Visit Canon's official website, enter your printer's model details, and search for any firmware updates or patches. If available, follow the instructions provided by Canon to update the firmware, as this can often address software-related issues.
Perform a factory reset: If the above steps do not resolve the issue, you may need to perform a factory reset on the printer. Please note that a factory reset will erase any customized settings and configurations, so make sure to take note of any important settings before proceeding. Refer to the printer's user manual or Canon's support documentation for instructions on how to perform a factory reset.
Contact Canon support: If none of the above steps solve the problem, it's recommended to contact Canon's customer support for further assistance. They can provide specific troubleshooting steps or advise on any potential hardware or software issues that may require professional intervention.
Remember to provide as much detail as possible about the issue and any error messages displayed on the printer when contacting Canon support.
I hope these suggestions help you resolve the issue with your Canon ImageRunner DX 4751i printer!
I hope you like my answer thank you.
07-14-2023 09:33 AM
Thanks for joining the conversation, Dave223!
While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.