imageRUNNER ADVANCE C5030 Paper Jam Code 000113

[jan918ok]

I have a Image Runner Advanced 5030 the has a paper jam code that I can't clear Paper Jam Code 000113, can you tell me what it means.

[Stephen]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! You can find contact information for your Canon Dealer somewhere on the front or side of your unit.

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666), and we will be happy to provide you with the names of dealers who are in your area!