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imageRUNNER ADVANCE C3330i Defective Printout

afirshad08
Apprentice

Model: Canon IR Adv C3330i

Defect: Full of black printout.

Explanation: Initially Error Code E21-0420 came, replaced Developing Assy. After restarted, E21-0420 error code solved. After that printer takes abnormal warmup time. After standby mode, tried counter page print. The output comes totally black (that means black area white letter, and white black area black colour) attached the image. I have changed HVT, Power Supply, DC COntroller, Drum and ITB. Same issue. Please suggest for further.

 

Error CodeError CodeDefective PrinoutDefective Prinout

1 ACCEPTED SOLUTION

Danny
Moderator
Moderator

Thanks for joining the conversation, afirshad08!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

View solution in original post

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, afirshad08!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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