imageRUNNER ADVANCE 6555i Light printing issues

[abonaccorsi]

Hello,

We recently purchased and installed an imageRUNNER ADVANCE 6555i I I am running into an issue where when we try to print anything from any other source the printer is so light and barley legible I have edited the toner settings to not save toner, adjusted the Greyscale to make it darker, and ran a toner/drum cleaning and still nothing. When I send a test print to the printer itself from our server its located on the test print comes out dark like it should be. Is there anything I am missing? The drivers installed on it are the latest version of PS3.

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!