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imagePROGRAF TM-300 won't do borderless printing anymore

Angelamather323
Apprentice

After two years of flawless, borderless printing, my printer is suddenly producing borders on both sides of the paper. I am printing from my MacBook Pro M3 (macOS Sequoia) onto a 36” roll. I’ve tried making changes to the settings on both the printer itself, and in the printer dialog box on my computer, but the problem continues. I have the latest drivers installed and my firmware is up-to-date. Thoughts?
#tm-300

3 REPLIES 3

Angelamather323
Apprentice

No answer. This is why I hate forums. 

Thanks for joining the conversation, Angelamather323!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or you can give our imagePROGRAF support team a call Monday through Friday at 1-800-OK-CANON (1-800-652-2666).

Thanks and have a great day!

Angelamather323
Apprentice

Thank you. I will call on Monday. This issue has me sick to my stomach. <ay I ask why you changed the title of my post?

 

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