imagePROGRAF GP-2000 How to raise or lower printer head

[mariakyriacou]

I am trying to solve a problem where the ink colors seem to mix and get muddy when I am printing on canvas.  Basically the ink pools in the recesses of the canvas and give the image a dark look.   I read that there is a way to adjust printer head height thinking this may be a way to correct this.  Any suggestions or where in the manual I may find the information to do this.  Thanks...

[Danny]

Thanks for joining the conversation, mariakyriacou!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[mariakyriacou]

I have the GP-2000