04-28-2025 07:55 PM
I have a Canon Pro-2000 which I have had for several years. I don’t use it too frequently, as printing is a hobby for “relaxation”, not a profession. I am a surgeon by trade. After not using the printer for about a year, it refuses to recognize roll paper in the printer. I have reinstalled all of the software. Updated firmware and drivers. It prints fine when using “maintenance” functions. It refuses to recognize the presence of the roll paper, so it will not print. Any help would be greatly appreciated.
Mac Pro, M2 Ultra
Sequoia 15.4.1
Photoshop 2025 26.5.0
Lightroom Classic 14.2
Print Studio 2.2.8
Firmware 2.26
print Driver 29.1.0.0
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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