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Prograf Pro-4000 error code EC21-2F57

dwhawkin
Apprentice

In the middle of printing my IPF 4000 gave this error code "EC21-2F57"

I've followed the instructions of "Turn the device off, wait a while, and then turn it on again." without success.

What next?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi dwhawkin,

Because this error is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

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