10-05-2022 12:17 PM
In the middle of printing my IPF 4000 gave this error code "EC21-2F57"
I've followed the instructions of "Turn the device off, wait a while, and then turn it on again." without success.
What next?
10-27-2022 02:14 PM
Hi dwhawkin,
Because this error is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
04/16/2024: New firmware updates are available.
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