06-05-2024 03:22 PM
Hello,
We have had our Canon Arizona 1360 GT for around a year and a half. From the very beginning, we have had difficulties with the ink. We were set up with the Glossy ink, then 5 months later, we switched to matte ink. This did help, but we continued to find ink was still chipping on the edges of graphics, mostly on certain colors. Red is a HUGE issue with chipping.
We have worked with Canon Illinois and had benchmarks done. Still, chipping seems to be an issue. We have done a lot of work on our end to get it to where we want it.
At this point, we were thinking of hiring an analyst, but I wanted to reach out and see if anyone has had this issue. Any advice would be greatly appreciated!
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