I have an Imagerunner Advance 4225 and multiple Mac Mini stations running OS Sequoia 15.5 in my office. One day the Macs mysteriously stopped communicating with the printer. I tried resetting the printer settings on 2 of the Macs and thought I would be able to add the printer back, after downloading the latest driver. However when I add a printer, and get to the box to “Select Software…” the next dialog box is titled “Printer Software” but has no dropdown menu or any way to access a list of drivers or to browse. All my other Macs mysteriously reconnected the next day, but the 2 that I removed the printer from are proving to be impossible to add it back! I have tried a lot of things and am close to just restoring to factory default and reinstalling the OS. Anyone have advice?
