How to reset Manager ID and Pin on the ImageRunner Advance 400iF

[Dixielove76]

Hello, Our Office recently went under new management and the previous manager did not give any ID or Pin to the printer to new management. We are needing to access functions that seem to be locked. No where in the manual does it mention a factory reset or ID/PIN reset. I know this is a older printer but we are low budget business and it still works well in most areas. Any help with this will be greatly appreciated.

[Danny]

Thanks for joining the conversation, Dixielove76!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!