How to I print and scan from a imageRUNNER ADVANCE C256iF II connected directly to USB?

[alabarbera]

How to I print and scan from a imageRUNNER ADVANCE C256iF II connected directly to USB? It comes up as Canon Generic Plus URF II. After installing the drivers, it will still not scan. It is connected to a Windows 10 laptop through USB. Any ideas?

[SamanthaW]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!