Pages rotated when printing double sided on our iR-ADV C5030 copier/printer

[hansfc]

When selecting single sided printing pages are printed correctly with regards to the orientation of the paper and the holes punched in them.

However when selecting that pages be printed double sided the pages are printed upside down or rotated which means that the holes are on the opposite side.

I have looked high and low in the different settings controlling the printing properties and find nothing that controls this. The driver currently installed is "Canon Generic Plus PCL6 Printer Driver Version 2.10".

Has anybody else experienced this and if so is there a solution for this?

[Stephen]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

[hansfc]

Hi Stephen,

I understand that Canon doesn't support this problem and it is primarily forum members the request for help was aimed at. We do not have a support or maintenance contract for this equipment so have to rely on the goodwill of other, fellow, users. Thanks for your response regardless.