Banding on new imagePROGRAF PRO-2600

[number8]

Hi,

I have a problem with banding on two new Canon ImagePrograf 2600. The banding is present in dark grey areas and is both running horizontally and vertically (see attached images).

I have done a Service Nozzle Check which indicates that 5 - 10 nozzles are clogged. 

I'm onto the second machine, it was replaced by Canon yesterday under warranty, and I'm still having the same issues.

Anyone with a similar experience or any idea on what could be the problem here?

[bellevuefineart]

What kind of paper is this? And what paper type and profile are you using?

[number8]

This is with all PK ink papers including Canon Pro Luster. I'm using the paper manufacturers supplied AM1x files for media types and ICC profile.

[bellevuefineart]

What I'm seeing here doesn't look like banding. It looks like paper rippling as it's getting wet by the ink. But it doesn't look like a "banding" issue. What's strange though is that I can't imaging Luster doing that, unless it's really thin. I've seen this occasionally on matte papers and rice paper where the paper ripples with ink saturation. 

Sorry, that's all I've got. 

[number8]

Thank you for your response. You might be right, but I have encountered some other issues as well which makes me believe it’s hardware related. I got a loaner 2100 and it works perfect with same materials, settings etc.

[ukrsonic]

Thi is ink starvation. We have the same issues with new printers:
https://community.usa.canon.com/t5/Production-Printing/Canon-PRO-4000-and-PRO-6000-both-have-ink-sta...

[number8]

Curious to know, have you been in contact with Canon Customer Service? What did they tell you? Have you got it sorted out?

[ukrsonic]

Our technician called them, and we followed all the steps I mentioned in my list. It didn't help. I assume this is a firmware issue; it doesn't do enough ink pumping.