ImagePROGRAF PRO-1000 single vertical band near end of print

[airphotos]

Hi

I am experiencing a single light band across my prints when printing A2. This starts 9cm from the end of the paper and is 1cm wide, then the print returns to the expected quality. I am printing on Canon Pro Luster with Canon inks and the latest canon driver (29.1.0.0) and printing from Adobe Lightroom Classic 14.2 on OSX14, although the issue also happens when printing from the Canon software.

I’ve checked the nozzles but still no success.  Have only seen this on dark prints so far.

Anyone encountered and fixed or maybe suggestions how to resolve?

Many thanks 

 

 

 

[Patrick]

Hi airphotos,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-1000 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the banding issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.