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unable to connect scanner MX530 to my new MacBook Air with MacOs Catalina 10.15.6

benjichiasson
Apprentice

HI,

 

I can't connect my scanner, the printer works...

Can anybody help ?

 

thank you

Benjamin

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi benjichiasson,

 

Please download the scanner driver for your PIXMA MX532 from Canon's web site.

 

To access the downloads, please use this link:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-s...

 

Once on that page, please click the Select button to the right of "ICA Driver" and then the Download button.

 

When the download is complete, please click on "misd-mac-ijscanner14s-4_1_3-ea21_3.dmg" in your downloads folder to install the driver on your computer.

 

You can also click on the Software tab of that web page to download and install the "IJ Scan Utility".  This application can be used to scan with your PIXMA MX532 once the ICA driver is installed.

 

For more information regarding the IJ Scan Utility, please use this link:

 

https://ugp01.c-ij.com/ij/webmanual/ScanUtility/M/MX530%20series/2.0/EN/SU/Top.html

 

 

 

 

 

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