pixma tr4520 won't prompt for password

[nmchugh6]

I had to get a new T-Mobile router (same model but different network name). I can't get the printer to prompt me for the password. I reset the printer using the panel but it still doesn't prompt me for a password. Called Canon and they tried to sell me new anti virus software. Anyone have any step by step solutions?

[Danny]

Hi, nmchugh6!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.  We should point out that our support team doesn't sell anti-virus software so it's possible you might have contacted someone other than Canon USA.  These links can get you to our own official support team.

Thanks and have a great day!

[nmchugh6]

No, I contacted Canon. I see a number of people are posting this same issue and it seems canon is not [roviding solutions. Please tell  me a solution to this problem