pixma MG6200 scanner doesn't work over wifi

[TyFord]

Hi I'm on a Mac Book Pro OS X 10.8.5.

I'm WIFIed to my MG6200 printer scanner and can print, but can't scan. When I try, I get..

Printer is in use or an error has occurred. Check status.

Scanner reported an error

I've tried trashing and rechoosing the printer/scanner and that doesn't help.

What can you suggest?

Thanks,

Ty Ford

[Ramona]

Hi TyFord,

We can reset the printer system on your computer, then reinstall the printer using the latest drivers from the Canon USA website to see if this will resolve the issue.  To reset the printer system, please follow these steps:

1. Go to your Apple icon on the upper left corner of your screen.

2. Click System Preferences.

3. Click Print & Fax

4. Right click your printer on the left and select "Reset printer system". Note: If right click does not work, press and hold the
control key on your keyboard and then click the mouse button.

5. If your printer is still listed on the left select your printer and then click the minus (-) button to delete it.

6. Restart your Mac.

Next, please click here to go to the Drivers and Software page for the PIXMA MG6220. Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED DOWNLOADS" section and click the MINI MASTER SETUP file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have downloaded the Mini Master Setup file, please follow the steps above to also download the ICA drivers from the DRIVERS section, and the MP Navigator program from the Recommended Downloads section. 

Once all items are downloaded, please double-click on each of the items to install them on your Mac, then attempt to scan.  Should you still experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.

[TyFord · Accepted solution]

After clearing and reintalling new canon files, "printer could not be detected. during setup." during scanner attempts.

Again, the printer has been working fine, it's the scanner that doesn't connect.

There is an orange icon lit on the right front edge of the printer.

I tried scanning to the Mac from the 6200. That didn't work, but afterwards the orange light was no longer on.

I went back to the mac and tried scanning from there and was able to do so.

Again this is wifi to the router, Ehternet from the router to the 6200.

Regards,

Ty Ford